Troubleshooting
Session expired
Panel says "Session expired" or keeps bouncing you to the sign-in screen.
Session tokens expire after 30 days. Or yours may have been invalidated.
Fix
- On the sign-in screen, enter your email + password again
- The token refreshes and you regain access to the marketplace + packs
Still happening?
- Check your connection: the panel can't sign in if it can't reach
dragmotion.com. Make sure dragmotion.com loads in your browser. - Did you change your password? You may have reset it on the website — try the new password.
- Was the device removed? If you removed this device from your account elsewhere, you get auto-logged out. Sign in again to re-register (if you have device slots free).
Getting a device limit error
See Device limit reached.


