Device limit reached

Each plan supports a fixed number of concurrent devices:

• Free: 1 device
• Pro: 5 devices

When you hit the limit you can't sign in on a new device.

Option A — Remove an old device

1. Head to dragmotion.com/profile → Devices tab
2. You'll see all your active devices listed with names and last seen times
3. Hit Remove next to one you no longer use
4. Try signing in again from the new device

Option B — Upgrade to Pro

Going Pro bumps you to 5 devices. dragmotion.com/pricing.

What counts as a device?

Each physical machine you sign in from = 1 device. Restarting Premiere on the same computer doesn't count as a new device — only switching machines does.

If an old computer is still open it still counts. Check Profile → Devices to see what's registered.